How to automate processes in a company?
Processes and Tasks automated to optimize its efficiency, replacing manual tasks with (RO)BOTs tasks, efficient, fast and secure.
Automated tasks based in the enterprise knowledge and information, with its context, giving them resilience and flexibility.
Using the best techniques provided by Machine Learning and Artificial Intelligence, to enhance the bots operational range.
What is Intelligent Automation?
Let´s begin: what is RPA (Robotic Process Automation)
What is RPA?
RPA automates the usual person tasks with applications:
Open apps (local or web based), read, copy and paste values, operate on them, and apply simple rules
A bot is an automated task or process
What does it allow?
To automate tasks without changing them
Or optimize them first, if required
They are easy to program
(Low code)
What can we use it?
Automate administrative tasks
Automate business and IT processes
Build attended and unattended bots
Automate legacy systems without touching them
Consult a person or an expert when needed by the automation flow
One step further: Intelligent Automation, using ML and AI
Chatbots
Automatic processing scanned documents, PDF´s… extracting the data contained in them, placing it in its context, and making them available to the processes, linking them to any app.
Document processing
Automatic processing scanned documents, PDF´s… extracting the data contained in them, placing it in its context, and making them available to the processes, linking them to any app.
Image processing
Image processing to recognise and classify them, to extract the data, place it in its context, and use it in the automatic processes.
Language processing
NLP: read documents, emails, analyze the language, understand it, place it in its context, and incorporate this info into the automated processes.
Human and AI collaboration
In any case, the combined use of human intelligence and AI/ML techniques allow optimal results in the processes
Artificial Intelligence also allows us:
Process and Task Mining
AI also helps to analyze the organizations processes, to improve them, or to identify the optimal ones for automation.
Process Mining performs an AI based automatic analysis of the processes that are really operating in the companies, by analyzing the enterprise application´s logs.
Task Mining allows to automate document human tasks. Processes and tasks are referred on data. When based on knowledge, we can build robust models, that we can automate with flexibility and resilience vs changes.
Business Digital Twins
Models generated by process mining can also be used to run simulations, by building Business Twins (BDTs), that are well suited to optimize operations, analyzing deviations in the organization, the processes and the envirnment.
What are the benefits of using Intelligent Automation?
RPA application cases
Industries
Banking & Insurance
Industry & Manufacturing
Health
Energy
Telecomms
Departments
IT
Human Resources
Marketing
Customer support
Management
Business Unit
Administrative tasks automation
Document processing automation (bills, proposals, receipts,…)
Linking document data with management, accounting…
Integration with CRM, ERP,…
On-boarding process automation
How do we work in Intelligent Automation
We analyze our customer´s projects
With their collaboration, using powerful tools (AI) such as Process and Task Mining, plus automatic documentation of employees tasks.
We detect the friction points in processes
In collabotaion with our customers, and we analyze their causes, origins and consequences, to design how to limit that friction, building robust processes. In many cases that can be achieved linking the processes with the enterprise knowledge.
We build an automation plan
We recommend the tasks and processes that can yield the higher efficiency and savings, and we build with our customers a process automation route.
We build the bots
Coding the automatic processes, integrating the AI tools, and connecting with the knowledge and context wherever it is located
We deploy
The automatic systems in the organizations, training the users that will collaborate with them, helping them to get the best results
How can RPA save your company time and money?
Learn how to do it through these 2 examples that we show you in our explanatory videos
To watch the rest of the video
To watch the rest of the video
CDTI – Neotec SNEO-20231175 Project grant
INTEGRATION OF BUSINESS PROCESSES ON KNOWLEDGE
Subsidised by CDTI
